Return Policy
Thank you for choosing Techbird. We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return or exchange your item under the terms below.
Returns
- Returns are accepted within 30 days of purchase
- Items must be new or slightly used, with all original components and packaging
Return Process
To initiate a return:
📧 Email Sales@techbird.ae or contact +971 547405165 to request a Return Merchandise Authorization (RMA) number
Once your RMA is issued:
- Securely pack the item in its original packaging
- Include proof of purchase
- Ship the item using the provided return instructions
✅ A prepaid return label will be provided upon approval
Restocking Fee
A 50% restocking fee may apply to certain returns, except in cases of defective, damaged, or incorrect items.
This may apply if:
- Components are missing or replaced
- Product is found non-defective after a DOA claim
- RMA is requested beyond the allowed period (special approvals only)
- Packaging is damaged or tampered
Returns & Exchanges
- We accept returns for both defective and non-defective products
- Exchanges are available
- Contact us to arrange return or replacement
Refund Policy
- Refunds are processed after inspection of the returned item
- Please allow up to 10 business days for processing after receipt
- You will be notified via email once completed
Replacement Conditions
Returns may be declined if:
- The returned item does not match RMA details
- The product shows physical damage or tampering
Need Help?
For any questions or support:
📞 +971 547405165
📧 Sales@techbird.ae
🌐 https://techbird.ae
We’re committed to making your return experience simple and hassle-free. Feel free to contact us for any assistance.